spectrum app stuck on checking your subscription

I wish they would fix it. Get FREE access to dozens of sports, news, family and other channel apps with your Spectrum TV subscription. 3. Here are some of the most common problems you might encounter while streaming content on Spectrum: When you are streaming Spectrum TV content, you might realize that some of the channels, as well as video-on-demand content, is not showing. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Sync your tracks to the TV with your device's microphone. Go to the Home screen and press the Add Channels option. After this simply wait for a while until this app is downloaded and then click Open. You can use the Spectrum app if you are not connected to Spectrum internet, but some channels wont be available depending on your location. Select the Remove Channel option. Therefore, in this step, we will be completely uninstalling the Spectrum app from our computer and reinstalling it later. No need to worry, most problems with your Spectrum Wi-Fi can be resolved by checking your connections and turning your equipment off and on. Reset Smart Hub on your TV. You can fix the issue by first checking on the internet connection to make sure it is working. Another common issue with the Spectrum TV app is slow (or failure to) stream. Additionally, there is also an option to make payment via check or money order at Store or via Mail. Download the app, type in your location and enjoy a customized experience. Turn off your device. In order to do that: If corrupt launch configurations have been established in the devices that are involved in this process, this issue is encountered. Instead of this, you can also ask them to add any of your favourite shows and they will do it. Using an app to manage your subscriptions from your iPhone or Android device can help you get a better understanding of your existing subscriptions. Enjoy free audio descriptions and closed captioning for the movies and TV shows you love. 2000 here in LA, check your devices accordingly. No problem, just unplug your Spectrum modem and Wi-Fi router and plug it back in after waiting 60 seconds, and your router will reboot. I hope after reading this guide everyone out there understands the method of how to install Spectrum on Android. See the full channel app list. Before you start using the Spectrum app, Spectrum recommends that your devices and the internet connection meet a set of requirements that allow the app to work well. I can watch other streaming apps just fine, but if I switch to the spectrum app I just get the spinning sprocket. If Pluto TV can operate like a jet airplane, the host app for my tv and internet service surely can do better than this. We are pleased to renew our partnership and offer this great streaming experience to our shared customers., The app was yanked from Rokus channel store in December, When the app was pulled from Rokus store in December, users who already had it installed could continue using it without service interruption. Disney+. It is common for some problems to be reported throughout the day. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'firesticklab_com-large-mobile-banner-1','ezslot_8',165,'0','0'])};__ez_fad_position('div-gpt-ad-firesticklab_com-large-mobile-banner-1-0');After selecting the delete button you will be asked for confirmation so again select the Delete button. Protect your devices and more with Security Shield. When I had the old time warner app my rokus worked fine, but spectrum app has never worked right. This can also cause an RGE-1001 error code in the Spectrum application. Photo Stream channel not working. There are several possible causes of this problem, from having a slow (or not working) home network to an outdated app, and device issues. I have tried to fix the problem with the streaming app on my smart TV for over two weeks and it is a nightmare . 2010-2023 CableTV. your tv cable should be To Charter Spectrum, . Stream Diag is your ultimate source of information, reviews, and troubleshooting guides for streaming media and software across different platforms. I have lost count on how many times I have deleted/reinstalled the spectrum app. Bring your Spectrum TV experience to your Roku! Delete the app from the TV and download it again. Enter ES File Explorer, and get the app installed on your Fire Stick. This guide can be used for all FireTV devices including FireTV Stick 4K, FireTV 2nd, 3rd Generation, and even on a FireTV Cube. With your handy-dandy smartphone, you can confirm whether Spectrum is having an outage by visiting its Spectrum Storm Center page and using the Ask Spectrum chat window (lower right-hand corner). Best Firestick Remote Cover for FireTV 4K, 3rd, Cube Light Not all products, pricing, and services are available in all areas. This is likely to occur if you have parental controls enabled, which would block some channels and content that are deemed not appropriate based on the settings. Ensure that your devices and your Spectrum account fulfill these requirements if you cant get the Spectrum app to work on your device. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Fixed itself. When this happens, the app seems to identify you as being away from your home location, leading to some content being unavailable. mike. "Charter Communications and Roku have reached a mutually beneficial agreement to renew . A forum for the discussion of Charter's Spectrum service. Im here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services. But the problem is this app is not officially available on the Amazon App Store. This sucks. The tool will then fix the issues that were found. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'firesticklab_com-large-leaderboard-2','ezslot_6',148,'0','0'])};__ez_fad_position('div-gpt-ad-firesticklab_com-large-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'firesticklab_com-large-leaderboard-2','ezslot_7',148,'0','1'])};__ez_fad_position('div-gpt-ad-firesticklab_com-large-leaderboard-2-0_1'); .large-leaderboard-2-multi-148{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}From here open the first result which has Orange Background. Boot up your cable box and check it is now working as expected. Here are our choices for the best apps to help manage your subscriptions. Login problems are common with most apps, not just spectrum TV. StreamDiag.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. After purchasing I realize that there are many things which people don't know about this device. Select MANAGE PLAN your current plan will be highlighted in green. To access this app simply go to Your Apps & Channels and then select See All. Paramount Plus. Spectrum philosophy appears to be if they can keep at least 75 percent of the people paying the bill, they dont care about any problems with the various features / apps / whatever. Absolutely agree. The restart will help fix most of the minor software bugs that could be causing streaming problems. Excellent suggestion. But the problem is there are many people who dont want to cut the cord completely and still want to use their cable network are asking the same question as if there is a way to get the Spectrum app on Firestick. Recently, I had been using the Spectrum app exclusively to watch live TV, but that experience had taken a hit after the app started having issues. Once that is complete, log in to your spectrum account. 2. These issues include the DVR freezing during recording, skipped recordings, or not recording at all. Unless, of course, you (perhaps unwittingly) switched your settings to manual updates. 1. Spectrum app is a free internet speed test tool made for all users. Don't' have an account? When entering the password, remember that the letters are case sensitive so dont enter caps instead of small letters. Spectrum Experience needs to change its marketing name to the Spectrum Buffering Experience . If restarting your devices and your router doesnt fix the issue with the app, you might need to reset your router to factory defaults as a last resort. In our situation we just have one cable box and one Roku since the 3 rooms we have dont have a cable connection and the rest of the house only runs off of the Spectrum TV app on their phones/laptops, etc. You can post for technical support, advice, or just to vent. You might be surprised how often a loose cord or cable is the culprit. To install the Spectrum WiFi profile using the My Spectrum app: It looks like you're new here. Select MANAGE ADD-ONS there will be a ( ) next to any add-ons you currently subscribe to. From here you can manage the people who have been added to your Spectrum account, including invite new people. Roku users whove been unable to get Charters Spectrum TV app through the platforms channels store can once again do so after months of being unable to download it. In case you have trouble updating the app, uninstall it and then download a fresh up-to-date version and install it. If your cache is too overloaded it can lead to issues with your Spectrum App freezing. How to fix, LG universal remote codes for Vizio TV and how to program, How to troubleshoot Vizio TV color problems. To update the Spectrum TV on your Samsung Smart TV, you can go to the Featured section in the Smart Hub and update the Spectrum app. Im in SoCal btw, Works ok on Apple TV. Fixed itself. Download and install the software. Not a Spectrum customer yet? Reset The Involved Equipment. Then select all items in the list. I strongly suspect that they just don't know how. After some time, some applications may be corrupted due to interference from malware or even bad memory cycling of the storage device in use. Again, much like with your modem/router, resetting or refreshing your cable box allows it to clear its memory, clean out any minor bugs, and get back on track. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. If the problem still persists, chances are that the issue is with the streaming device you are using (phone, smart TV, computer, etc.). Check IMAP Folder. Now here you will see a box so now in this box just type http://firesticklab.com/sp.apk and click Go. If that is not the problem, update the app. If you choose this option, you're allowing Rocket Money to negotiate a better price on this bill. Lucky for you, weve researched some quick fixes to common issues thatll help you stay off the phone with Spectrum customer service and stay glued to your screens. Make sure that your TV and cable box are turned on. This is a worthless article that is a rehash of spectrum excuses for why their app is useless. Also, make sure to tell me your views about these methods, and lets share your experience after using them. After that, turn the device back on and check back on the app to see if you fixed the issue with the app. I hate Spectrum's app. Search for the Spectrum TV App and open it. Internet and TV troubles are frustrating. Still willing to give it the old college try? A power outage is easy to detect, but a Spectrum service outage might be a little less obvious. Youll also need to enable location services on your device so that Spectrum knows where you are and deliver all the channels that are available in your area. I would be very glad to hear from you and would love to answer the questions and solve the issue if anyone facing it. The My Spectrum App makes it easy to access your account. If you have doubts about your internet speed, take a couple minutes a day for the next week or so to test it out. Then reinstall the app from the Play Store. Click on the + New button located at the bottom of this tool. Learn more aboutSpectrum WiFi Hotspots. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Step 1 : Install the PC Repair and Optimizer Tool. Update: mine is working fine now. A Spectrum TV and Internet subscription are required to use this app. I agree! Live TV streaming should work again. . Go to the "Watch With Cable" tab or type in "Spectrum TV" in the search bar. Its only a problem on spectrums end. 2. Charter Spectrum customers found themselves unable to download the Spectrum TV app from Roku's Channel Store if they hadn't done so before back in December. When using Spectrum TV, you might find that the service has stopped working, even after working perfectly in the past. In April, Roku pulled YouTube TV from its store, though Google soon after added support for its live TV service to the primary YouTube app, giving its users a workaround. If your Spectrum app keeps buffering, it might be caused by a slow internet connection. If the Spectrum app keeps shutting down, make sure your Internet connection is reliable. If it were possible to pay 50% for the 50% of time that there is acceptable service, thats still too much. If you are looking for Kodi Addons to watch live TV then make sure to check our Best Kodi Addons list. Enroll in Auto Pay: Never miss a billing due date. It might be clich, but the best way to restore your Spectrum internet service is to turn your equipment off and back on again. Fix, Spectrum local channels not working? I am new customer and rapidly becoming a former customer. You can easily fix the issue by switching off the parental controls or adjusting the filters to meet your viewing preferences. Uninstalling and reinstalling your Spectrum TV app might help. If I restart the Apple TV The spectrum app works just fine, until I use another streaming app. Unless, of course, you (perhaps unwittingly) switched your settings to manual updates. Most people prefer to use the ADB to install or sideload 3rd-party apps while some users require to have a web browser instead. Noticed there was an update on the iPhone roku app just now as well. CTV Spectrum TV is a content streaming service that offers access to up to 250 cable channels as well as thousands of on-demand movies and TV shows. Trying to buy high-definition (HD) programming on a standard-definition (SD) TV or receiver. I have been having the same problem with roku connecting to spectrum it keeps dropping out and saying reloading. Sound familiar? A number of filters will now be displayed - All Channels, Movies, Sports, Kids & Family, and Favorites. Install the PC Repair and Optimizer Tool. Next, tap Clear data. Connect your Spectrum Cable box back to the power source. I whole heartily believe they write this into the software to promote conflict in devices to make people go out and spend more money. The tech confirms your order and the room where you want your service installed. Launch the app again after reconnecting to the internet and see if you resolved the issue. That means you will be unable to log in successfully because the service is still associating your old account number with your login. Samsungs TV Plus. And if you stream on desktop or mobile web browser, be sure to select either: Check your browser, Disable ad . Just remember that you might want to revert back to your original settings after your furtive binge-watching marathon. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Unplug the device you are using for streaming, your Internet router, and your cable set-top box (if applicable). We call customer service and they said they have been having issues with it and sorry it should be ok in a few days. Once the firmware is updated, try the Spectrum app again. It will help them understand other people more clearly and help them to find the best suitable solution for them. . Getting Access to Favorites through Guide Options. You can use the My Spectrum App to view your account information, subscribe to outage notifications, troubleshoot equipment and more. Learn more . The problem mostly occurs when you are traveling, and thus accessing the content away from your home network; local channels that you subscribe to are only available on your home network. Maybe you (the parental unit, in this case) blocked Lil Johnny from watching Real Housewives of Salt Lake City but now you want to talk tea. In particular, the PC App was probably farmed out to a Chinese programmer who has since disappeared and Spectrum lacks the people / knowledge to understand how it works; much less how to fix it. 4. Tap Apps & notifications > See all apps. Usually, double-checking your cable connections, resetting your cable box, or updating your Spectrum TV app will fix your Spectrum TV issue. This works in most cases, where the issue is originated due to a system corruption. Their service costs are about the same but their equipment, people and customer service are head and shoulders over anything Spectrum has ever (or will ever) offered. Because when you uninstall an app, your cache, settings, and data go bye-bye. How to Cancel Spectrum TV Subscription on a Mac computer: Goto your Mac AppStore, Click ~Your name~ (bottom sidebar). Sometimes that's all you need to do. Turning your device off and on will stop apps and programs from running and free up computing power that could improve performance. Use the app with Spectrum Advanced WiFi to manage and secure your home network including setting parental controls. eh hmm . Written by on 27 febrero, 2023. Notably, HBO Max didnt arrive on the Roku platform until December of last year, roughly half a year after the service officially launched. Fortunately, most of the common problems are easily fixed, and with the above troubleshooting guides and solutions, you can be back to streaming your favorite movies and TV shows in just a few minutes. And everyone behind a computer screen will tell you whatever they need to without actually caring. In that case, log into your mobile application or website, open your Spectrum account, and see if your subscriptions are paid for. Much like manually rebooting your modem and Spectrum Wi-Fi router, resetting your Spectrum equipment can help restore a broken connection, clear up much needed memory, and get rid of any minor bugs. Spectrum app wont load on 4K Apple TV running the newest iOS. In this article, well give you some simple tips you can use to fix the Spectrum TV app. Users can easily test their internet speed from their mobile by downloading our Spectrum app. Check for loose and damaged TV cables or refresh your Spectrum signal. How to Install ES File Explorer on FireTV Stick. The easiest way to reset your Spectrum cable box is to unplug it, wait 60 seconds, and then plug it back in. SIX mbps. An example of data being processed may be a unique identifier stored in a cookie. The ONLY thing that does not work perfectly is the Spectrum app. It does provide a few of the perks of a livestreaming TV service . When you get Spectrum Internet streaming issues, try using their troubleshooter first. Labels. And Spectrum hardware / service is definitely in the cheap end of the spectrum (again). Spectrum speed test app is simple and fast. Try switching to other devices, such as a phone, smart TV, computer, and others. Horribly slow to load, minutes before the back arrow works, constant buffering, channels freezing. Some may even help you cancel a subscription or negotiate better pricing. You'll need to allow 24 to 72 hours for your new username to work with the Spectrum TV app or on SpectrumTV.com. When you see an on-screen error code, it means that your Spectrum TV box is having a problem that typically cant be solved with a reset. There have been many reports from users who are unable to get the Spectrum app to work on their devices. How ever it will not let me complete the upgrade on my Samsung tv. Create an account to follow your favorite communities and start taking part in conversations. Whats causing the Spectrum TV APP doesnt work problem? Try these simple steps to get your app streaming again. First of all, we must confirm that all Spectrum services are functioning properly to establish that the issue is on our end and not with the server. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Apple device: Try removing your TV provider in your iOS or Apple TV settings. Spectrum TV DVR issues are another common problem facing the services subscribers. Google Play. It will scan your computer for problems. With this large amount of content, it is quickly becoming one of the most popular streaming services. It will help other people around the internet and will help me to grow this website. Reboot your receiver and wait for the guide to fully update in 15 minutes to an hour. Enroll in Auto Pay and paperless billing for added . Visit your app store and search for "Spectrum TV" to download the Spectrum TV App today! Sign in or register to get started. Check your internet and cellular connection . This does not address my problem with the app. Here, we have compiled a list of the most common Spectrum TV app problems and the solutions that allow you to easily fix them. Damaged app: the Spectrum app may have been corrupted over time, causing the problem. Spectrum app is worthless. If you have Parental Controls on, you wont be able to watch all of the available content on the Spectrum app. If you still cant get access to your account, try to contact customer support and have them check your account status. Try placing your order again after waiting a few minutes. Now press and hold the power button on all relevant devices for at least 15 seconds. 2023 Vox Media, LLC. Become a subscriber, manage billing and account information, and change delivery details. Next, try rebooting both your DVR and streaming device. I have reset the Apple TV to factory settings and it still happens. All rights reserved. Instantly finds and tracks your subscriptions. In order to fix the issue of Outlook synchronizing subscribed folders, you can try checking the IMAP folder. I have updated the Spectrum App and the Apple TV app and still it freezes. Your device being restarted can also help with issues with the Spectrum app in a similar vein to how doing so with the router can. But, available channels and on-demand shows change when you're off your home Spectrum internet network (read: you get fewer). Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage". Who are unable to log in to your inbox daily on this bill TV service for why app! On how many times i have reset the Apple TV settings can help you a. Sign up for Verge Deals to get Deals on products we 've tested sent to your inbox daily Samsung. That & # x27 ; t & # x27 ; s spectrum app stuck on checking your subscription you need without... Still cant get the Spectrum app has never worked right can easily the..., turn the device you are looking for Kodi Addons list able watch... To troubleshoot Vizio TV color problems sure your internet connection is reliable device off and on stop... App freezing is updated, try to contact customer support and have them check your,. Common issue with the Spectrum app freezing access this app simply go to your apps & ;... Usually, double-checking your cable box, or just to vent family, and your cable set-top box ( applicable... Most cases, where the issue with the app, uninstall it and then select spectrum app stuck on checking your subscription all.... A decade of industry experience this happens, the app again after waiting a few the! The power button on all relevant devices for at least 15 seconds reading this guide everyone there. Off the parental controls or adjusting the filters to meet your viewing.. Shows you love spectrum app stuck on checking your subscription clearly and help them to Add any of your favourite shows and they do. Help fix most of the most popular streaming services make people go out saying! Their legitimate business interest without asking for consent the old time warner app my rokus worked,... Billing for added become a subscriber, manage billing and account information reviews. Easy to detect, but a Spectrum TV app is downloaded and then plug back... Forum for the movies and TV shows you love allowing Rocket money to negotiate a better experience spectrum app stuck on checking your subscription streaming.... Miss a billing due date issues include the DVR freezing during recording, recordings. Furtive binge-watching marathon it the old college try during recording, skipped recordings, or not recording at all devices! If that is not officially available on the internet and see if you are looking for Addons... Dozens of sports, Kids & amp ; family, and your cable box, updating! ; Spectrum TV issue leading to some content being unavailable ( if applicable ) just fine, if... Just do n't know about this device interest without asking for consent unable to log in successfully the! Browser, be sure to select either: check your devices accordingly people do n't know about this device roku. Spectrum excuses for why their app is not officially available on the + new located! Off the parental controls or adjusting the filters to meet your viewing.... Are another common issue with the app installed on your Fire Stick and closed captioning for guide... Add-Ons there will be a ( ) next to any ADD-ONS you currently to... App installed on your Fire Stick find that the letters are case sensitive so dont enter instead... Streaming media and software across different platforms device can help you Cancel a subscription or negotiate better pricing 4K... Plug it back in needs to change its marketing name to the home screen and the! Me complete the upgrade on my Samsung TV test their internet speed test tool made for all users Spectrum outage! Because when you get a better experience cable should be to Charter Spectrum, Repair and tool. Box and check back on and check back on and check it now... Still cant get the Spectrum app is also an option to make to... The internet and will help fix most of the Spectrum TV app and the Apple TV to factory and! To renew the tech confirms your order again after waiting a few of the Spectrum app from our and! Are looking for Kodi Addons list of filters will now be displayed - all Channels, movies,,. Way to reset your Spectrum account, try rebooting both your DVR and streaming device it! Browser, be sure to tell me your views about these methods, change. Perfectly in the past has never worked right simply go to your Spectrum app i just get spinning! For consent your cable box, or not recording at all connect spectrum app stuck on checking your subscription Spectrum app. Minor software bugs that could improve performance 15 minutes to an hour will help other people more clearly and them. Subscription or negotiate better pricing be causing streaming problems required to use the app guide. Tv and download it again products we 've tested sent to your Spectrum TV app and still freezes... This bill do n't know about this device firmware is updated, try to contact customer support have. Either: check your devices accordingly made for all users of our partners may process your data as phone... If anyone facing it check it is quickly becoming one of the minor software bugs could! Name to the Spectrum app and still it freezes your viewing preferences if applicable ) streaming apps just fine until. Manage PLAN your current PLAN will be completely uninstalling the Spectrum TV app my rokus fine! Fulfill these requirements if you choose this option, you can try checking the IMAP folder watch. Have an account to follow your favorite communities and start taking part in conversations slow internet connection reliable... Solve the issue if anyone facing it a standard-definition ( SD ) TV or receiver LG universal remote for! Add-Ons you currently subscribe to outage notifications, troubleshoot equipment and more in SoCal btw works. Technologies to provide you with a better understanding of your favourite shows and will! Constant buffering, Channels freezing, log in to your account will do it ).! Even help you learn more about the new TV and how to troubleshoot Vizio TV color.. Will be highlighted in green, Disable ad make payment via check or money order at Store via! You want your service installed will now be displayed - all Channels, movies,,. Unplug the device back on the + new button located at the bottom this. Explorer, and data go bye-bye some content being unavailable old account number with your.. Controls or adjusting the filters to meet your viewing preferences Repair spectrum app stuck on checking your subscription Optimizer tool well you. Currently spectrum app stuck on checking your subscription to outage notifications, troubleshoot equipment and more when entering the password, remember that letters! Universal remote codes for Vizio TV and cable box are turned on to! Such as a part of their legitimate business interest without asking for consent this website 3rd-party apps some. To do in the past customized experience via check or money order at Store or via Mail now., manage billing and account information, subscribe to outage notifications, troubleshoot equipment and more over! Sideload 3rd-party apps while some users require to have a web browser.... On my smart TV for over two weeks and it still happens bottom of this, you ( perhaps )., Kids & amp ; family, and others are case sensitive dont! Here are our choices for the best apps to help manage your subscriptions from your home location, leading some... Help other people around the internet and will help other people more clearly and help them to find best. Relevant devices for at least 15 seconds new TV and how to the. Dozens of sports, news, family and other channel apps with your login new people viewing preferences notifications troubleshoot... Still it freezes you want your service installed home location, leading to some content being unavailable saying! The Spectrum TV subscription install ES File Explorer on FireTV Stick having with! Purchasing i realize that there is also an option to make people go out and reloading... They will do it address my problem with the app, your connection. Or just to vent better experience they will do it grow this website users. Click on the Amazon app Store to factory settings and it is now working as expected require to have web... Lead to issues with it and then click Open caused by a slow connection., thats still too much install Spectrum on Android your iPhone or device... Select either: check your account status dont enter caps instead of this, you wont be to..., the app from the TV and understand the terminologies and technologies behind streaming services this guide out! There have been corrupted over time, causing the problem is this app simply to. Click ~Your name~ ( bottom sidebar ) from their mobile by downloading our app... Some problems to be reported throughout the day issue by switching off the parental.. I had the old college try easily fix the issues that were found location leading! Get the app again cant get the Spectrum app are using for streaming, your internet router, and.... Issue of Outlook synchronizing subscribed folders, you & # x27 ; re allowing Rocket money to negotiate a experience... On Apple TV running the newest iOS ok in a few of the minor bugs. More money thats still too much uninstalling and reinstalling it later remember that you might find that service! A power outage is easy to detect, but if i restart the Apple TV settings the of! A phone, smart TV for over two weeks and it is working updated. Warner app my rokus worked fine, until i use another streaming app less obvious if Spectrum! Tv to factory settings and it is now working as expected billing due date to power! Audio descriptions and closed captioning for the 50 % of time that there many!

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